Tech Support Rwanda


If you are having trouble viewing any of the pages you may need to make sure you are only logged into your ALU provided email account.

Hardware & Software Support

  • Please use these forms to request all hardware and software related support from the tech support team.

Student Laptop Loan Request

  • Please fill this form when requesting a lease for use of a temporary laptop device.

Audio-Visual Equipment Request

  • Please fill this form to request sound systems and accessories for both on-campus and off-campus events.

CCTV Footage Review

  • Please fill this form to request a CCTV footage review for missing or stolen items. Make sure to read the CCTV Review Policy document before submitting a request.