Tech Support

FAQs: MAURITIUS | RWANDA

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Technical Support

  • Please use these forms to submit all queries related to technical support issues that are not handled by the categories below.

Student Portal (SIS) Support

  • Please fill this form to get help on any issues experienced on the ALU Student Portal (SIS).

Canvas LMS Support

  • Please fill use these forms to make requests or get help on any issues experienced on Canvas. Remember that emailing faculty or tech personnel directly will solicit no responses to your issues.

Salesforce Support

  • Please fill this form to submit request for salesforce support such as data upload/export, automations, field access/creation/updates etc.

Email Account Support

  • Please fill this form to get help resetting password, email, groups or alias creation, groups updates, 2SV etc. Anything email related.